Privacy Policy

1. Introduction

Welcome to JpPops ("JpPops", "we", "us", or "our").

JpPops is a mobile commerce platform that allows users to discover businesses, browse products, view offers, search for products, add products to a cart, place orders, and manage their account.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use the JpPops mobile application and related services.

By using JpPops, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you use JpPops, we may collect the following categories of information.

2.1 Account Information

When you create or use a JpPops account, we may collect information such as:

• Name
• Email address
• Phone number
• Account credentials or authentication information
• Account identifier
• Information required to authenticate your account

We use this information to create and manage your account and provide our services.

2.2 Order Information

When you use JpPops to place an order, we may collect and process information associated with the order, including:

• Products ordered
• Quantity
• Product prices
• Discounts and offers
• Order status
• Delivery information
• Order history
• Business/store associated with the order

2.3 Payment Information

Payments may be processed through third-party payment providers.

JpPops may receive payment-related information such as:

• Payment status
• Transaction identifier
• Payment method type
• Payment reference information

Where payment processing is handled by a third-party payment provider, payment credentials such as card numbers or UPI credentials may be processed directly by that provider and may not be stored by JpPops.

The exact information handled depends on the payment method and provider used.

2.4 Device and Technical Information

We may automatically receive certain technical information necessary to operate and secure the application, such as:

• Device type
• Operating system
• Application version
• Network information
• Technical logs
• Error and diagnostic information

We use this information to maintain application stability, troubleshoot problems, prevent abuse, and improve our services.

2.5 Search and Usage Information

JpPops may process information about how you use the application, including:

• Product searches
• Products viewed
• Recently viewed products
• Businesses viewed
• Offers viewed
• Application interactions

For example, JpPops currently stores recently viewed products locally on the user's device to provide the "Recent Products" experience.

3. Camera and Microphone

Certain current or future JpPops features may require access to device hardware.

These may include:

• QR code scanning
• Barcode scanning
• Product image recognition
• Voice search
• Audio-based search

Camera or microphone access will only be requested when the relevant feature requires it.

If these features are enabled, the application will request the appropriate device permission before accessing the camera or microphone.

We will not access the camera or microphone in the background without the required permission and user interaction.

For AI-powered features, audio or images may be transmitted to our backend and/or an authorized AI service provider when necessary to perform the requested feature. The applicable data practices will be disclosed before or when those features are enabled.

4. How We Use Information

We may use information to:

• Create and manage user accounts
• Authenticate users
• Provide product and business information
• Display products and offers
• Process orders
• Provide order status and history
• Process or facilitate payments
• Provide customer support
• Provide product search
• Provide personalized application functionality
• Maintain recently viewed products
• Detect and prevent fraud or abuse
• Protect the security of our services
• Diagnose technical problems
• Improve application performance
• Comply with applicable laws and legal obligations

We do not sell personal information to third parties.

5. Sharing of Information

We may share information with service providers that help us operate JpPops.

Depending on the services you use, these providers may include:

• Cloud hosting providers
• Database and infrastructure providers
• Payment providers
• Authentication providers
• Analytics or diagnostic providers
• Communication providers
• AI service providers, where AI functionality is used

Service providers receive only information reasonably necessary to perform their services.

We may also disclose information when required to:

• Comply with applicable law
• Respond to lawful governmental requests
• Protect our rights
• Protect users or the public
• Detect fraud or security incidents
• Enforce our Terms and Conditions

6. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

Data transmitted between the application and our backend services may be protected using encrypted communications such as HTTPS/TLS.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain certain information for longer periods where required for:

• Legal compliance
• Tax or accounting requirements
• Fraud prevention
• Security
• Dispute resolution
• Enforcement of agreements
• Legitimate business requirements

When information is no longer required, we will delete or anonymize it where reasonably appropriate.

8. Account Deletion

You may request deletion of your JpPops account and associated personal information.

Account deletion must be available through:

• The JpPops application
• Our external account deletion webpage

Upon a valid account deletion request, we will delete the personal information associated with your account, except information that we are legally required or legitimately permitted to retain.

For example, certain transaction, tax, accounting, fraud-prevention, or legal records may need to be retained for a defined period.

Additional details are provided on our Account & Data Deletion page.

9. Children's Privacy

JpPops is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

10. Third-Party Services

JpPops may use third-party services to provide functionality such as authentication, payment processing, hosting, infrastructure, communications, analytics, or AI-powered functionality.

Those services may process information according to their own privacy policies and applicable agreements.

We recommend reviewing the privacy policies of relevant third-party services where appropriate.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of your account and associated information
• Request information about how your information is processed
• Withdraw certain permissions
• Raise a privacy-related complaint

To exercise applicable rights, contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may update the "Last Updated" date and provide additional notice where appropriate.

We recommend periodically reviewing this Privacy Policy.

13. Contact Us